Unfortunately it’s a very common problem with the aisin box.
I agree a gearbox should not fail at 29k however I seriously doubt BMW will contribute full cost, read so many other posts where BMW contribute a % on full service history cars but not read anything about them covering total cost on cars out of warranty.

 

Thanks Johnny
I'd appreciate hearing from anyone who's had a similar experience. I feel strongly that BMW should take ownership of this problem. Transmission failure on a car thats only done 30k miles is really unacceptable. If BMW think its not, then potential buyers need to know up front.

 

Hi, you will see from my earlier posts that i 'share your pain'. Plus tell me how your battle with BMW is going ?

 

Here's a thread that was posted recently for the same gearbox and year...

F48 X1 Xdrive 2018 Aisin gearbox problems!

Hi all I'm new to BMW ownership and have a 2018 X1 Xdrive with the 8 speed auto box that has quickly started developing problems. Unfortunately BMW want £8k for a replacement box so am hoping to find advice on garages that could repair the gearbox.

www.bimmerforums.co.uk

 

Greetings X1 F48 owners, I wrote about my own tale of woe in July! I shall be careful about my language.
My transmission was condemned and I was told replacement needed at cost of £8500 plus VAT plus fitting, ie near enough £11500. They initially refused to help (refer the matter to BMW UK for consideration) because I didn't buy the car from a BMW dealer and my Warranty was from RAC (Platinum). There followed a number of letters and e-mails to BMW UK with little other than sympathy, Oh, and a suggestion that the failure was due to my driving style!!
Then when I had the gearbox re-built by a third party specialist ( for £7318) BMW UK had the bloody cheek to suggest that they might have helped had I not already had the repair done elsewhere. This was infuriating because by that time I had waited more than a month for the transmission re-build and they had just started on it after payment of £3k up front for non-returnable parts. After 2 months without my car I was absolutely appalled by their reluctance to support their product.
My advice would be to keep on writing to the CEO of BMW UK and insisting that if BMW service on auto transmissions isn't required until upwards of 100k miles then a gearbox that fails before that cannot be treated as 'Fit for Purpose'.

My repairer recommends that all auto transmissions be checked every 50k miles. I have forgotten whether this is because it is the recommendation for all DSG gearboxes!

 

sorry to hear,but even £over £7k for a rebuild seems very very high to me,a ZF 8 speed gearbox rebuilds are like under £3k,never seen much about gearbox in your car tho,are they special or something ?

 

I think the parts are not as readily available for aisin as they are ZF8 which adds a large premium.

 

I agree that £7300 is a shed load of money and that other larger repairers exist that quote re-builds for less than £5000 (check out a well known Erith auto box specialist) I just didn't fancy 4 trips on the M3 /M25 and had heard good things about my repairer.
2 1/2 mths on she seems fine but I feel that BMW are ignoring a massive problem. First they refuse all help, then they say they are considering the problem and then that they would have helped but can't do anything because its been repaired elsewhere!! This is customer service agents acting like insurance claims companies and actually giving no help to loyal customers who have supported the brand but have a car that's out of their pathetic 3 yr warranty ! You never get to hear from a technician just 'suits'.
The simple fact is the gearboxes are frequently being found to be 'not fit for purpose' and customers are finding themselves with a bill for more than half the value of their car having done around or less than 60k miles. This is unacceptable in a supposedly quality motor.
I propose to raise a case with the Motor Ombudsman and see where that goes.

 

Looking back over previous threads it looks as if there is confusion as to which boxes are in which model. Is there a simple way to tell from the VIN? Or other reference one can refer to.
I have to confess that having had my transmission repaired at large cost it would be good to know more for future servicing. Certainly all the experiences so far suggest Gearbox servicing at 50k at the very least. As has already been said car makers are anxious to keep required service costs down and I have heard that the service kit alone is around £280. Mine has been serviced by a local specialist per the BMW schedule since purchase in 2020. Whilst it is silly to moan about it after the event I am still very fed up about my failed gearbox and would be furious if I was paying BMW service rates and not been recommended to have a service (whatever the cost) on gearbox done after say 5 yrs or 50k miles!

I have a 2016 X1 (F48) M Sport which is designated XDrive1.8 d.

 

I had similar issue w/ my 2020 X7 w/ 45,000 mi, still under warranty. There is a service bulletin on the transfer case. Dealer mechanic diagnosed transfer case failure…replace. BMWNA said hold fast… change transfer case fluid and reprogram…drive 150 miles and come back. I did just as they said. Honestly - that pretty much worked. Since the dealership had already ordered a replacement they replaced mine. $7300 job when out of warranty! My X7 drive train would grab when pulling out on a sharp left/right turn. So if you’re getting push back or BS stand firm and demand a replacement.

 

My 2019 X1 f48 37,500m - Aisin auto box started to snatch gears. Apparently new torque converter minimum.

Everyone we need to group together.

 

Warranty or not at 30k BMW should still take ownership.
BMW didn't actually pay your warranty paid.

 

Does anyone know if this is just an issue with x1 and x2 diesels, or is the Aisin transmission an issue across the board, being as i am considering getting a M235i gran coupe which uses the same gearbox??

Many thanks

 

Aisin transmission well known for failing.

 

Not great news

 

Sorry.

 

I notice on F48 X1 drive which I have it now shows replace transmission oil at 60k, the cynic on me thinks they know it won't last 100k and are covering themselves

 

I don't think it was ever 100k. They claim the Zf box is 100k (lifetime), however zf have produced a video to deny that claim. Bmw themselves cant/won't/don't state the actual service interval of the Aisin box, however as far as I have found, Aisin suggest 22km.

 

Whilst I don’t buy in to all this lifetime/100k fill nonsense 22k seems really low mileage to require box service. Clearly Aisin know the box is a pile of junk aswell suggesting that interval and hope it will prolong the life slightly.

 

From my experience, I would recommend an oil change every 20,000miles for the Aisin. Bmw state lifetime for the Zf auto box, however Zf themselves came out with a video several years ago to say that is nonsense, correcting the service and filter should take place at 62,000 miles (100,000km).