Hi All,
Any advice would be appreciated. My 75 year old dad called called me on while on my way to work yesterday to ask what to do as his 2 month old 730d was no longer on his driveway. After reporting it to the police, insurance and BMW we are now in limbo as to if there is anything we can do to help get it back. BMW have said they can activate a tracker but the police have to tell them to do so. The police in London don't really care and wont get round to telling BMW to do this for ages, if at all. If there is any chance of locating it, the sooner the tracker is activated the better. Is there any way to get them to sort this ourselves? Connected drive seems to have been disabled as the last record from the car was the night it was nabbed and shows it on the driveway. The people that took it knew what they are doing.
Looking into this online, I see that thieves can use some sort range extender to make the keyless open and go work from a distance, I am sure this is how it was taken as the neighbours saw and heard nothing and dad keeps keys his keys by the door. He still has all the keys of course. However, this seems to have been reported in early 2016, why has a 2017 car got the same vulnerability? How come BMW have not patched it?? I partly hold them responsible for this if thats how it was taken.
Also, when he took delivery of the car, there was a bag with a load of info in it about another tracker that was added to the car, it had a serial number and the stickers to put on the car windows. I remember this as I asked dad if he selected to add a tracker and he said he didn't. I thought I would get this activated but BMW seems to have no record of it being on the car despite the info pack inside it. Of course... the bag is still in the car so no use now, but if any of you know which company may have provided this, we may be able to get it sorted. I have called Trackstar and they don't have a record of it.
I am guessing dad will never see the car again, but if any of you know anything that might improve our chances, please can you let me know?
Thanks!!
Any advice would be appreciated. My 75 year old dad called called me on while on my way to work yesterday to ask what to do as his 2 month old 730d was no longer on his driveway. After reporting it to the police, insurance and BMW we are now in limbo as to if there is anything we can do to help get it back. BMW have said they can activate a tracker but the police have to tell them to do so. The police in London don't really care and wont get round to telling BMW to do this for ages, if at all. If there is any chance of locating it, the sooner the tracker is activated the better. Is there any way to get them to sort this ourselves? Connected drive seems to have been disabled as the last record from the car was the night it was nabbed and shows it on the driveway. The people that took it knew what they are doing.
Looking into this online, I see that thieves can use some sort range extender to make the keyless open and go work from a distance, I am sure this is how it was taken as the neighbours saw and heard nothing and dad keeps keys his keys by the door. He still has all the keys of course. However, this seems to have been reported in early 2016, why has a 2017 car got the same vulnerability? How come BMW have not patched it?? I partly hold them responsible for this if thats how it was taken.
Also, when he took delivery of the car, there was a bag with a load of info in it about another tracker that was added to the car, it had a serial number and the stickers to put on the car windows. I remember this as I asked dad if he selected to add a tracker and he said he didn't. I thought I would get this activated but BMW seems to have no record of it being on the car despite the info pack inside it. Of course... the bag is still in the car so no use now, but if any of you know which company may have provided this, we may be able to get it sorted. I have called Trackstar and they don't have a record of it.
I am guessing dad will never see the car again, but if any of you know anything that might improve our chances, please can you let me know?
Thanks!!