[meddsy]

Hi
I'm new to this forum and was wondering if anyone could offer a bit of advice?
I purchased a 2003 compact from a BMW dealer with all the benefits from buying from a main dealer warranty etc
Upon inspection of the service history I noticed the last stamp in the book was NOT a BMW one?
I was led to believe that all used BMW's from main dealers had to have full BMWSH?
Any advice on this matter would be greatly appreciated

Thanks

Steve

 

[RYM]

What is the name of the place that last serviced the vehicle. You may find that it was serviced by an independent BMW specialist???

Not sure of the FBMWSH ruling for a dealer to sell a car i'm afraid:confused

 

[meddsy]

Hi Thanks for speedy reply

It was just an independant garage local to the area.
I always like to have a fully stamped up book for re-sale purposes as I cherish my vehicles for my own use and piece of mind when I sell it to the new owner.
I feel quite angry about it and I intend to raise the issue with the dealer once I can find out the whys where and what fors.
All approved used BMW's come with a years warranty so no worries there but it is just the stamp in the book thats bothering me!

 

[meddsy]

Found this in the jargon they use to sell under approved used vehicles....

Full service history

Only BMWs which have been maintained in strict adherence to BMW servicing recommendations can qualify as Approved Used BMWs. In addition, any BMW with a service due within 4,000 miles or displaying less than three service interval lights has the appropriate service carried out prior to delivery. The only exception is where the vehicle has the benefit of a service package where the requirement is reduced to 1,000 miles or one service light.


any thoughts?

 

[RYM]

Found this in the jargon they use to sell under approved used vehicles....

Full service history

Only BMWs which have been maintained in strict adherence to BMW servicing recommendations can qualify as Approved Used BMWs. In addition, any BMW with a service due within 4,000 miles or displaying less than three service interval lights has the appropriate service carried out prior to delivery. The only exception is where the vehicle has the benefit of a service package where the requirement is reduced to 1,000 miles or one service light.


any thoughts?

Yep... means they reserve the right to make up the rules to suit:frown

They can argue that it is just one service out of "x" and complies with their strict adherence.

Please keep us posted:thumbsup

 

[meddsy]

Well car is in for Inspection 2 and MOT today so we'll see what they have to say when I pick it up later...
To be fair, for a "Stealer" they are pretty good.

I'm looking at selling it soon so want everything to be tip top for new owner....

 

[RYM]

Well car is in for Inspection 2 and MOT today so we'll see what they have to say when I pick it up later...
To be fair, for a "Stealer" they are pretty good.

I'm looking at selling it soon so want everything to be tip top for new owner....

It's definitely worth asking the question... perhaps you should try to get money back from the price of the inspection II service:hihi

 

[Ronnie]

Found this in the jargon they use to sell under approved used vehicles....

Full service history

Only BMWs which have been maintained in strict adherence to BMW servicing recommendations can qualify as Approved Used BMWs.

any thoughts?

Means as long as a independent or BMW specialist serviced it using BMW parts and serviced to BMW standards then it can be serviced pretty much anywhere.

This is a good thing for someone who.........
A. Doesn't want to pay around £100 a hour
B. Wants their car serviced with a bit more care as not all main dealers give this.(I did say NOT ALL :hihi)

It's a bad thing for some who........
A. Like yourself like to have Full BMW only servicing as it may add more to the value of the car when selling.
B. Like to have only BMW servicing when buying a car as they feel it will have been serviced by the experts.


It's a good thing to remember though that many BMW independent specialists are run by ex-BMW mechanics or owned by or have working in the workshop. :thumbsup

And welcome to the forum

 

[meddsy]

Pretty sure the garage on the stamp isn't a BMW specialist but I am destined to find out!

 

[Ronnie]

Pretty sure the garage on the stamp isn't a BMW specialist but I am destined to find out!

As long as they used BMW parts and followed the service guide you will be OK

It's all to do with Block exemption http://www.berr.gov.uk/whatwedo/consumers/fact-sheets/page38070.html :hihi

 

[Keith2.2]

As above, it's largely down to dealer descretion. If it was done at the right time and the right things were done then it is within their guidelines. Having said that, I very much doubt they'd accept a car that had rarely been back to bmw. My local dealer insists on full BMW history - though I'm hoping to make the 5k before my next oil inspecion last until after April when the warranty runs out, I can live without paying 220 quid for an oil change.

One question though; why on earth did you buy a car from a main dealer if you intend to sell it soon? The depreciation will be huge being as you'll have paid way above market value for the car to begin with (My current car, an 03 320d was from a main dealer, I've resolved to keep it at least another 18 months because I can't live with taking it back to them knowing I'll have lost about 4k)

 

[meddsy]

Exactly what BMW Said.
If service stamp is not a BMW one they check to make sure parts used and procedure has been followed otherwise they cannot offer the warranty when selling an approved used BMW
They PDI them before sale and not until all criteria has been met do they release for sale
Half happy with answer but when I come to sell we'll see what the buyer has to say

 

[DSK]

To be honest that's the answer to expect, but its means nothing really. Its only 1 service and I seriously doubt that BMW chased up the garage to make enquiries. The dealer is most likely to have given the car the car a once over prior to presenting it on the forecourt with any bit & bobs needed taken care of.

Following on from many people complaining about being restricted to dealers for servicing and being financially raped in broad daylight in order to keep warranties in tact some years ago (not sure if it made it as far as T.V etc) .... It is now the case, that onwers have the legal right to have their car serviced at other than a main dealer but can keep the warranty in tact provided;

- garage is VAT registered
- garage uses genuine manufacturer's parts
- garage carries out the work in accordance with the manufacturers guidelines/service schedule.

 

[meddsy]

I agree entirely but I do prefer the shiny stamp in my book!
In reality though, a full Inspection 2, unlikely to have another for 60k keeping it tip top condition, 15k till next oil service all for measly sum of £240
In my eyes not much more than an independant!