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Hi, this is a question on behalf of a friend who owns an 08 X3. She has had a problem when actually moving, when the car is decelerating (foot taken off throttle) it cuts out. Initially went to the main dealer who said that he could not find a fault, then problem persisted. Returned TWO more times before dealer finally admitted that there was a production fault with a batch of X3s.

I was wondering if anyone knew any more about this or where i could find some more information.


also is it illegal to give back a car when an inherant fault is known, especially as this could be very dangerous, for example if it happens on the motorway.

any help would be much apreciated cheers henry
 

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Hi, this is a question on behalf of a friend who owns an 08 X3. She has had a problem when actually moving, when the car is decelerating (foot taken off throttle) it cuts out. Initially went to the main dealer who said that he could not find a fault, then problem persisted. Returned TWO more times before dealer finally admitted that there was a production fault with a batch of X3s.

I was wondering if anyone knew any more about this or where i could find some more information.


also is it illegal to give back a car when an inherant fault is known, especially as this could be very dangerous, for example if it happens on the motorway.

any help would be much apreciated cheers henry

HI Henry

Seeing as this is a general quesiton I will leave it in this forum, but we do have an X series tech forum on Bimmerforums :)

I have not heard about this 'bad batch' you talk of. Has BMW recalled any cars?
What did they say the fault was? Im guessing it was something to do with the Drive by Wire electronics, but they may not have told you that!

Have the BMW garage fixed her X3s problem now?

If not, I would advise your friend to get an independant report from a quality independant BMW specialist.... then use this to nogotiate a replacement X3 from BMW.

In fact, if they have not rectified the problem on her car at this time, then if it was me I would demand a replacement car...
 

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I haven't heard anything about it, will be a interesting one though to look out for though :eek

I'm not sure on the law regarding the sale of something that "isn't right from new", BMW do have a obligation to repair it I would say and if after all Avenues have been explored then I should imagine either the car will be swapped for a new car or they may give you the money back :confused:confused:confused

Hopefully someone who IS in the know can fill us in :hihi (not me)
 

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I haven't heard anything about it, will be a interesting one though to look out for though :eek

I'm not sure on the law regarding the sale of something that "isn't right from new", BMW do have a obligation to repair it I would say and if after all Avenues have been explored then I should imagine either the car will be swapped for a new car or they may give you the money back :confused:confused:confused

Hopefully someone who IS in the know can fill us in :hihi (not me)
I dont think there will be many in the know outside of BMW foor a 2008 model car....theres not enough time for indies to even confirm there is a 'batch' fault I dont think
 

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How many reports of an identical fault are required before BMW do a recall?

On a 2008 car I would imagine very few have experienced this problem.

My father always told me he would never buy and brand new car... I thought, I would if I had the money but then he went on to explain his reason for this is because all the niggly little faults that happen with a new purchase have usually been rectified.

Unfortunately this is not just a niggle and I hope another member may be able to advise your friend of the best route. I certainly wouldn't be happy driving a vehicle that had the symptoms you mention.

My Touring diesel pump had packed up but prior to diagnosing the fault it cut out a few times. One of which was when passing a lorry so I know how scary it can be.
 

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I haven't heard anything about it, will be a interesting one though to look out for though :eek

I'm not sure on the law regarding the sale of something that "isn't right from new", BMW do have a obligation to repair it I would say and if after all Avenues have been explored then I should imagine either the car will be swapped for a new car or they may give you the money back :confused:confused:confused

Hopefully someone who IS in the know can fill us in :hihi (not me)

3 times of trying to rectify the fault is usually deemed sufficient as a base for legal proceedings....
 

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Discussion Starter #8
cheers guys, il get some more info from her about the fault and what they have done to try and rectify it.

i know that she has not accepted the car back as she does not feel she can trust it anymore. il let you kno thanks again
 
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