Mine is a 2007, '57 320D SE (177BHP) Touring with the doomed N47 engine..
I was driving on the M40 on Tuesday in the fast lane when the engine suddenly lost power - luckily I was able to coast it onto the hard shoulder.. Turns out the timing chain has snapped.
It has quite a high mileage of 153,000 miles but has always been serviced at an official BMW garage.
I contacted BMW today who advised they would need to 'diagnose' the issue and they may well offer a goodwill payment. They seemed quite helpful but I don't hold out much hope because of the mileage (although it is a common fault and in theory - the timing chain should last a lifetime). I know they do offer goodwill payments for the N47 problem.
I obviously have to pay for BMW to diagnose the problem, but I'm worried they're going to just turn around and say they can't cover any of the cost because of the mileage.. (As they could tell me this before me shelling out for the diagnosis).. Has anyone else had any experience of this, or does anyone know whether they would consider a goodwill payment with such a high mileage?
If they aren't going to pay, I'd rather take it to a specialist for a rebuild as they are much much cheaper, but as the car has never been serviced outside the official network, I don't want this to harm my case just yet..
Any help, or advice would be much appreciated.
I was driving on the M40 on Tuesday in the fast lane when the engine suddenly lost power - luckily I was able to coast it onto the hard shoulder.. Turns out the timing chain has snapped.
It has quite a high mileage of 153,000 miles but has always been serviced at an official BMW garage.
I contacted BMW today who advised they would need to 'diagnose' the issue and they may well offer a goodwill payment. They seemed quite helpful but I don't hold out much hope because of the mileage (although it is a common fault and in theory - the timing chain should last a lifetime). I know they do offer goodwill payments for the N47 problem.
I obviously have to pay for BMW to diagnose the problem, but I'm worried they're going to just turn around and say they can't cover any of the cost because of the mileage.. (As they could tell me this before me shelling out for the diagnosis).. Has anyone else had any experience of this, or does anyone know whether they would consider a goodwill payment with such a high mileage?
If they aren't going to pay, I'd rather take it to a specialist for a rebuild as they are much much cheaper, but as the car has never been serviced outside the official network, I don't want this to harm my case just yet..
Any help, or advice would be much appreciated.