4th set of warped discs - garage fitted.

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  1. 4th set of warped discs - garage fitted. 
    #1
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    Wondering if anyone can help sort out an ongoing problem. I know there may be several factors involved so I will be as descriptive as I can.

    At about 170,000 miles and with an MOT suggestion the discs and pads were replaced on my e39 tourer by an independent BMW specialist who services and prepares the car for me.
    I have known the owner and used his services for about 10 years without any problems at all. I have always been impressed by how thorough and professional he has been.
    The discs and pads were his recommendation, I do not know the make but they could be sourced from GSF.
    After about 6,000 miles the slight brake judder became a concern. It slowly developed over this time. I took the car back and the garage fitted new discs under warranty.
    It was agreed that he discs had warped.
    After a similar period the same thing began to happen again, a slight judder (pulse on the brake pedal) then it got worse to the point of some concern.
    The garage inspected the discs and said they were warped. They changed them under warranty once again.
    After a similar period it happened again, just as before. Almost unnoticeable to start with after 2000 or so miles getting steadily worse until I took the car back again at about 6000 miles.
    Once again it was agreed the discs had warped and they were exchanged under warranty. We discussed correct fitting procedures and practice at the risk of questioning his competence or that of his mechanics.
    It was suggested that if it happens again I have the discs skimmed on the car. I asked why this should make a difference saying that if they start fine and then warp then how will skimming on the car help.
    Well it has happened again. A little longer this time but it is back.
    I know there is no point in returning to the garage, I was impressed that they changed them 4 times so far without asking for anything.
    As for my driving - the car is never fully laden and I do not tow with it. Mostly 1 or two people and occasionally my carpentry tools, a door or two and that is all.
    Mostly town driving and I am gentle, MPG is more important than MPH to me.
    I was taught to gradually apply the brake then release slightly before coming to a stop and then gently apply again. Once stationary apply the hand brake, select neutral and "rest the feet". These habits have stayed with me.

    I am not sure what to do next. There is no evidence that returning to the original garage will help. Unless I can determine a reason I have little faith in another garage doing anything different.
    Is there an underlying reason do you think? Could the type of pad be a problem, they are the original set from the first disc change. Could it be my driving habits? A fault with the car perhaps?

    I am tempted to buy and fit a set of discs and pads myself. I have done this on every other car I have owned with no problems at all and if I had not taken the decision not to "play" with this one I would have done these too.
    However I do not think I would do anything any different than the garage would do and so risk repeating the problem without solving the issue.

    Well I will turn it over to you. Any advice welcome.
     
     

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    Your complaint has to be with the garage that fitted them, they supplied the parts and they did the work. Go back there and ask if they can fit a set of discs & pads from an alternative supplier (it may be the parts that are at fault) say that you will meet the difference in parts costs if they prove to be more
     
     

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    Thanks Vista.
    As you can see I have been back to the same garage 4 times now. Their current response is for me to take the car to a specialist (at my cost) and have the discs skimmed on the car, this is their "preferred" way of dealing with it. They claim this will solve the problem once and for all but I can not see how. Have you or anyone else any experience of this as a solution, did it or should it work?
     
     

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    Quote Originally Posted by Kevin_H View Post
    Thanks Vista.
    As you can see I have been back to the same garage 4 times now. Their current response is for me to take the car to a specialist (at my cost) and have the discs skimmed on the car, this is their "preferred" way of dealing with it. They claim this will solve the problem once and for all but I can not see how. Have you or anyone else any experience of this as a solution, did it or should it work?
    I can't personally how that will fix the problem. If the discs are warping all you're doing by skimming them is returning them to true condition, at which point (if they're sub standard) they'll just warp again. If they've been supplied by German & Swedish then go to them and ask what they're prepared to do about it. Personally I'd be replacing them with a better quality part but I appreciate that means you spending money on it that you've already spent.
     
     

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    Quote Originally Posted by Kevin_H View Post
    Thanks Vista.
    As you can see I have been back to the same garage 4 times now. Their current response is for me to take the car to a specialist (at my cost) and have the discs skimmed on the car, this is their "preferred" way of dealing with it. They claim this will solve the problem once and for all but I can not see how. Have you or anyone else any experience of this as a solution, did it or should it work?
    I certainly know what my reply would of been!

    Why take it to a specialist to have the discs skimmed?- It appears you have obviously paid for poor quality discs

    Get some better quality stuff, eg genuine Bmw stuff with a proper guarantee
     
     

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    Have you checked the run out on your hubs, these could cause uneven braking leading to variable disk thickness (warping) sliming the disks on the car effectively trues the disks. Worth getting disk runout tested when fitted (learnt to my cost).
     
     

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    Skimming
     
     

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    this begs the question: how poor quality they have to be to warp under careful town driving? spirited driving on the bendy roads I could understand, but town driving? unless they are made from same material like Chinese screwdrivers
     
     

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    Quote Originally Posted by Vista View Post
    Go back there and ask if they can fit a set of discs & pads from an alternative supplier (it may be the parts that are at fault) say that you will meet the difference in parts costs
    I would try that too sounds like they just dont want to help anymore and are sending you to a different garage

    Quote Originally Posted by Vista View Post
    Personally I'd be replacing them with a better quality part
    have to say thats my answer too, your bmw specialist should know better than to fit cheap disc's there a false economy get your self some good brakes them with tyres are what keeps you safe

    320d Tourer 11/2003
     
     

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    Many thanks to the many replies and advice.
    Euro Car Parts and a very similar site "Car Part4less" sell Pagid discs and pads. Any one any experience of these? I am considering doing the job myself. Checked if Euro Car Parts would take back discs if they warped even if a DIY fit. They said yes.
    As for run out, I was told the discs were running true after fitting. The mechanic to his credit knew about some BMW's having hub run out, hence his advice to have them skimmed on the car. But since they were true after fitting I did not see any sense in having them skimmed.
    Interestingly Car Parts 4Less are cheaper than Euro Car Parts by about 20% with free delivery too.
    Kev
     
     

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