2005 320i E90 FLAWED MANUAL - Page 2

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    If the car was serviced using genuine BMW items and the service schedule was carried out exact to BMW standards then it will not affect your warranty, so if the BMW dealer did refuse to honour you with a goodwill gesture after the warranty had run out then that is down to them.

    Also the independent should have diagnosed the problem better in my opinion, sounds like they just threw bits at it and your money.
     
     

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    #12
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    I still don't really understand what was wrong with the engine to require replacement...

    I have read what you have had done, and understand the work - but not why??? High crank case pressure can be caused by any number of things - even piston rings, which can be checked with a simple leak down test that takes about an hour..

    Seems to me like the engine was replaced because the garage that you took it to had no idea how to fix or even correctly diagnose the fault.

    I am glad to hear that since the work has been carried out you are not experiencing any further problems and maybe one day you will start to appreciate the car too

    Perhaps having the car delivered to an authorised repair centre in the unlikely event of any further problems is worth the premium of a recovery specialist. FWIW, I have Greenflag cover for both Lazylegs and myself - because it covers us in any car, even as the passenger (and any car can breakdown!! and sometimes I have to be in cars other than those manufactured by BMW)
     
     

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    DUN, My thanks to you for starting this thread detailing your trouble.

    Are you any closer to what the actual issue was ? Where did your old engine end up ?
    2013, Porsche 911 Carrera 4S, PDK, Sports Exhaust, Chrono, etc, etc

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    PLEASE READ THE POSTING RULES & HOW TO CORRECT THREAD TITLES & THE SELLING RULES
     
     

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    I TRIED TO GET THE SUPPLYING DEALER TO VOLUNTEER TRANSPORT FROM THE INDY'S WORKSHOP BUT THEY WERE NOT INTERESTED AND I WAS FORKING OUT ENOUGH ALREADY.
    I HAD HOPED BMWUK MIGHT TAKE AN INTEREST - BUT THEY WERE NOT INTERESTED EITHER SINCE THE CAR HAD BEEN LOOKED AT BY AN INDEPENDENT.
    I HONESTLY HAD NOT REALISED THAT SUCH HATRED EXISTS BETWEEN BMWUK AND INDEPENDENTS.
    IT STILL SEEMS TO ME THAT THEY ARE PREPARED TO LET THEIR CUSTOMERS BE USED AS A FOOTBALL.
    I BELIEVE THE INDIE 'TRADED' THE ORIGINAL ENGINE WITH THE SCRAPYARD FOR THE REPLACEMENT. HE MENTIONED A 'DISCOUNT' FROM MY BILL OF £200FOR IT. I FEARED ALL ALONG THAT THEY DID NOT KNOW WHAT THEY WERE DOING, BUT THE ALTERNATIVE WOULD HAVE BEEN TO HAVE HIRED MY OWN LOW LOADER AND TURN UP AT A MAIN DEALER WITH IT.
    WISHED I HAD DONE THAT IN THE EVENT, BUT IT IS WATER UNDER THE BRIDGE NOW. LET OTHERS BE WARNED. I SHALL NOW RUN THE CAR UNTIL IT IS WORN OUT - OR I DIE - WHICHEVER COMES FIRST - I SHALL MAINTAIN IT MYSELF WHEREVER I CAN - USE THIS FORUM FOR ASSISTANCE WHEN ANYTHING SEEMS DIFFICULT (40YEARS AGO I GOT THE TIMING CORRECT ON MY VITESSE BY SITTING ON THE WHEEL WITH THE STARTER MOTOR IN MY KEFT HAND AND THE DISTRIBUTOR IN MY RIGHT, BECAUSE I COULD NOT UNDERSTAND THE MANUAL'S REFERENCES TO DWELL ANGLES), AND ONLY TAKE IT TO A 'PROFESSIONAL' AS A LAST RESORT. FORTUNATELY I HAVE SINCE ACQUIRED A MATE WHO RUNS ANOTHER INDEPENDENT WORKSHOP.
    I SHALL PICK HIS BRAINS MERCILESSLY. I HAVE LOOKED OUT ALL MY OLD RAMPS AND AXLE STANDS. THE FIRST CHALLENGE WILL BE MAKING PLYWOOD RUN-UPS BECAUSE THE FRONT VALANCE OF THE BIMMER IS TOO LOW FOR THE RAMP. THANKS FOR SYMPATHY. I JUST HOPE OTHERS BENEFIT.
    I STILL THINK THE MANUAL IS FLAWED AT PAGE 118 WHEN IT TELLS THE OWNER TO CONTINUE HIS JOURNEY AND THOUGHT YOU ALL OUGHT TO KNOW ABOUT THE TOTAL FAILURE OF BMWUK TOPICK UP ON IT.
    REGARDS, DUN
    censored:BMWUK
     
     

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    #15
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    Dun, I've got to say that I feel for you having experienced such issues with a relatively new vehicle.

    Personally though, as much as I believe BMW make awesome vehicles I would NEVER buy one Brand New from a BMW dealer even if I ever had enough money to do so.

    The customer service levels that I have read about are not what you expect from a manufacturer that is supposed to be near the top in their field. The sales persons? well enough said really... they are what they are... sales PERSONS!

    As unfortunate as you have been let's hope that members with the same vehicle have learnt to stop immediately should they see the same warning lights




    PS I'm not going to read about this matter again in ANOTHER thread am I?

    I really hope that your replacement engine serves you well and leads to a change of opinion in the future



    PS Welcome to the forum, I hope you enjoy your stay
     
     

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    Welcome to Bimmerforums.co.uk........... bit late
    Lets hope the car continues to run well and yes you are right and we all tend to learn from hindsight.Hopefully it won't happen to someone else and yes Indy's can be brilliant at this stage though I think the E90's are still fairly new to them as not many have gone past their warranty.And salesmen seem more interested in their commission than helping out .
    Lets hope others can learn from yours....
    Expensive lesson though
    Last edited by xXxStKxXx; 22-11-2009 at 20:38. Reason: spelling and grammar Lol
     
     

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    Quote Originally Posted by A20 RYM View Post
    Dun, I've got to say that I feel for you having experienced such issues with a relatively new vehicle.

    Personally though, as much as I believe BMW make awesome vehicles I would NEVER buy one Brand New from a BMW dealer even if I ever had enough money to do so.

    The customer service levels that I have read about are not what you expect from a manufacturer that is supposed to be near the top in their field. The sales persons? well enough said really... they are what they are... sales PERSONS!

    As unfortunate as you have been let's hope that members with the same vehicle have learnt to stop immediately should they see the same warning lights




    PS I'm not going to read about this matter again in ANOTHER thread am I?

    I really hope that your replacement engine serves you well and leads to a change of opinion in the future



    PS Welcome to the forum, I hope you enjoy your stay
    Thanks - I am not expecting or intending to die just yet, so I hope to enjoy my stay - that is if I don't get kicked out for failing to touch my forelock to BMWUK. Sorry if my earlier postings duplicated. I shall endeavour to restrain myself in future - but I do feel a WHOLE LOT BETTER!!!! At least the Bosch B****d is not under six foot of water - there is always some poor s*d who is worse off! DUN - I was wasn't I !!!
    censored:BMWUK
     
     

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    #18
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    Quote Originally Posted by StK View Post
    Welcome Bimmerforums.co.uk........... bit late
    Lets hope the car continues to run well and yes you are right and we all tend to learn from hindsight.Hopefully it won't happen to someone else and yes Indy's can be brilliant at this stage though I think the E90's are still fairly new to them as not many have gone past their warranty.And salesmen seem more interested in their commission than helping out .
    Lets hope others can learn from yours....
    Expensive lesson though
    To be fair, he did not really want the work. Hindsight tells me he did not know how to handle it - and he almost said that at one stage when it was in bits in his workshop. I tried to get BMWUK and the Dealer interested, but the Dealer was not and the sarcasm inherent in the phraseology used by BMWUK gave me the impression they were having a 'jolly good laugh' at my expense without saying so. I do have some carefully phrased letters on posh paper though which I might well frame and hang up in my freshly tidied garage.
    regards, DUN
    censored:BMWUK
     
     

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    #19
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    Remember Dun, There are loads of people on here who are prepared to give you advice on maintaining the car. Sorry that your experience with BMW was not a good one. The customer service at dealerships is usually poor..
    I work for an indy and out local dealer who supply us parts, will not even give us any info on models...

    If you ever have any problems with the car in future, remember us on here first. We will give you all the advice you want before parting with any of you hard earned cash.....
     
     

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    Quote Originally Posted by steve23002 View Post
    Remember Dun, There are loads of people on here who are prepared to give you advice on maintaining the car. Sorry that your experience with BMW was not a good one. The customer service at dealerships is usually poor..
    I work for an indy and out local dealer who supply us parts, will not even give us any info on models...

    If you ever have any problems with the car in future, remember us on here first. We will give you all the advice you want before parting with any of you hard earned cash.....
    Thanks friend - that is just the response I was hoping for. The BB (Bosch *******) - hope that is not too offensive - is behaving itself at present. I intend putting it up on my axle stands next summer and doing anything that needs doing at that time -i.e. bleed and check the brakes (12months overdue then but low mileage so hope they will last that long), change the oil, and treat wheel arches/underside to a layer of waxoil or similar. Look at pipework and underside, bearing in mind this marine environment. Does it have a hydraulic clutch? If so, where might the reservoir reside? (Haynes used to produce manuals for BL but suppose BMW owners so posh that Haynes do not think there is a market!) Behind yet another piece of plastic I bet! At least I can think 6 months ahead these days, if one was not careful, in the 60s, the b*****y thing would have rusted away 6 months hence! It will be quite a game getting BB on to the axle stands - -is there anything else I should look at FROM UNDER at that time??
    regards DUN
    censored:BMWUK
     
     

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