Whinge time: main dealer damaged my car

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  1. Whinge time: main dealer damaged my car 
    #1
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    Hi All, I generally don't like speaking ill of anyone or anything but pretty annoyed my local main dealer has damaged my car.

    It was driven out and the rear bumper caught my attention as it had a big black patch on silver paintwork. Dunno how much of a coincedence but the damaged side was parked at an angle and i wouldnt have noticed it.

    To add insult to injury, i was asked wasnt this there when it was brought in this morning.

    Left it with them to repair now.
     
     

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    #2
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    Are they admitting fault and going to repair it for free?
     
     

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    #3
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    They uhmmed and arrghed about it and walked for a think about. They returned and said they will fix it, should of taken a picture. They will not replace the bumper just heat the deformation up and reshape it. As for the body, they will respray it.

    Should of smelt something fishy when i waited nearly 10 mins for it to come out and especially unwashed.

    Was told it will be 3 to 4 days and should have it back by friday.
     
     

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    #4
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    Time to look out for an indy as ive lost my faith in this dealer.
     
     

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    #5
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    thats bad, I know what dealers are like, I took mine for an inspection 2 got home, packed my stuff for a long journey and just by habit I checked the oil, low and behold the oil was right below the minimum they had under filled it by 2 litres, If I never checked I reckon my car would of been knackered halfway into the journey
     
     

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    #6
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    It went in for an inspection 2 about 2 weeks ago and the oil was the first thing i checked too. Noticed they broke the air intake pipe when i reached home. It only went back in to replace there already shoddy work. Things like this happen, but at least have the decency to put your hands up and say they damaged it and they need to keep it longer.

    I suspect if i had driven off, they would of denied all liability.
     
     

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    #7
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    the manager i spoke to was a right ****, didn't have a clue, at first he said ok I will give you the 2 litres of oil let me go and get it, came back with 15/40 oil for an m3 he said there ya go, I was like whats this my car doesn't use that he said i thought your car was an m3, even though we were stood behind my car which says 318 on the back haha dipshit
     
     

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    #8
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    Lol. It's goodyou were on the ball.

    The service advisor was cool and very embarresed and apologetic.

    Hopefully they do a decent job.
     
     


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