Always good to give feedback after visiting a garage - Technosport Indy in North London.
Rang Technosport on Bank holiday Tues and left a voicemail as my car ( e90 2005 330 Automatic ) started rough idling and for the past 8 months on ocassions I would suffer from no acceleration and then a surge. Anyway, Wed morning recieved a call from George (the Guv'nor) who was extremely polite and had a very pleasant telephone manner. Even though it was the three days between Christmas and the new year and a skeleton staff existed at Technosport, George was still willing to take a look at the car and fix it if he had the parts.
Wife took the car in on Wed afternoon, and I got a call from George on Thurs to tell me I needed 4 coils replaced and the cam shaft sensor. I agreed to the work being completed and by New years eve (that same week - Fri) I was able to pick-up the car . All is working fine and so far so good....now that is what I call service!!! George was kind enough to even agree to a discount.