I bought mine from them a couple of months ago too and they seem really good. I didn't have a 'set-in-stone' warranty as such but my lander probe had to be replaced a few weeks after I got the car, they sorted it and set me on my way, no mention of paying for it.
Ill be speaking to them in the next day or two as I think (from what Ive read on the forum) my crankshaft sensors gone. (Ill get back to you however that goes )
But yea, like with you, they explained a lot to me and were honest about the condition of the car, I think they're ok... (Obviously they have a reputation they're trying to look after).
i was thinking about taking the car in for a live diagnostic to iron out a few small issues with the turbo spooling. i might give them a call and see if they can do this and if they will help sort the problem out.
Have you tried spiteri's in Ponthir, near Caeleon
Spiteris is Autotech.. its one of the Spiteris that owns it..
BM Newbie, so having bought an E39 Touring which I think has front wheel bearing problems, I have looked at this thread to guide me towards a decent Indy.
I rang BM Specialists on Fabian Way who after the third attempt answered the phone. I spoke briefly with a woman ( no intro so couldn't call her by her name), who told me that they could have a look but as it is under a warranty, any investigative work would be down to me to pay.
I haven't a problem with that but when I asked her what investigative work they would do and about how much it would cost she replied that they might take it for a drive check things and put it on a machine!
I'm sorry but first impressions count and this one was p**s poor. They might be a great garage and know their stuff but there's a bit of doubt from the outset so.....
I have contacted Bryn Workshop in Swansea and spoke to a friendly, helpful lady. I explained the cars problem and after speaking with Gary she tould me to pop the car in anytime Thursday and he will have a good look and get it sorted.
I'm not sure what they work is like but I'm going to give it a go. I will report back and hopefully add to the guys good reputation.
Last edited by Gweilch; 02-11-2010 at 16:34. Reason: grammar
Bad news. I turned up at Bryn Motor Workshops and if first impressions ever counted wow!! It is next door to a Merc 'specialist' in an old industrial shed. In the yards are lots of old BM's, Mercs and a Range Rover with a garden growing on it!!
I drove my car to the slope leading into the garage to see a BMW Mini 56 plate with its rocker off, a 3 series with a bit of work to be done as it was being driven onto the ramp.
The floor of the workshop was oily and wet, tools mingled with rubbish and an engine on a portable engine hoist and to be honest I thought get out of here!
BUT I would rather a worthy mechanic who knows his stuff check out the car than someone who wants to add a new leather settee to the waiting room (sale ends Sunday )
I spoke with the lady who was helpful in asking one of the mechanics to have a look at the car. After about 10 mins, no probs there because they were checking the Mini out, he came up to my car in a huff and walked off again, only to notice the cream leather and his oily overalls he came back with a seat cover.
We left the site with him driving. He heard what I can hear, front wheel bearing noise and after chucking the car hard left to right, taking it up to 55 in a 30mph area - we came down to 20 for the Gatso camera via some pretty hard braking - and chucking it about again he said it's a shame as the roads are busy so he can't test it at speed. Well my Golden Retriever sat in the back was glad to hear that bit....
We returned to the workshops, he had a disagreement over something with the polite lady, he did in fairness ring up the local BM dealership for parts (I prefer original :() and gave me the price incl. fitting. I started to ask him a couple of questions regarding the job but he abruptly said " I really am busy and need to get on." he then carried on writing out something about something....
I will not be going back....
Gweilch, are you going for clarkson's column in the paper cos that post cracked me up!?
If only mate then I would have a M5 Touring...........
The car was sold with a warranty but apparantly the warranty will cover the part as long as it has 'collapsed'.... I tend to do preventative maintenace and not wait for the hub to go bang so I may be faced with a bill of about £300 on a car I have had 4 weeks.
I have told the missus that the noise is the diesel engine coupled with the very special Pirelli tyres which last for years and add 10mpg..... She told me not to buy it as it will cost, I have to hide the fact that she is right as always
Re: My last post ITT
So, I took the car down to Carmarthen last wednesday (27th). They plugged her in and sure enough, exactly as they had guessed on the phone, the Cam + Crank sensors threw out codes, so needed to be changed. Had to bring her back on Thursday morning (4th) *due to my unsociable working hours, not their unavailability...
Work was done by about 4.30 but I couldn't get down in time before they closed so I kept their little Punto (shed lol) overnight. Picked her up and learned nothing was covered by the 'if it breaks within a reasonable time-period we'll sort it 'warranty'' I managed to haggle when I bought the car off them about 7 weeks prior. Nice bill there then...
To be fair though, the car feels 'new' now, I don't remember the clutch pedal being so springy + nice (? lol) Maybe its just how a BMW feels after spending time in a R plate Punto?
Anyway, service is good and the workshop is clean and tidy, the guys know their stuff but they're not the sort to give out anything they don't have to... But then, who is? I'd recommend them if Carmarthen (Well, St. Clears) isnt too far away for you...
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