Did you use Peter Michaels?
If so why didn't you take the car back to them when the brakes failed after only three weeks?
And you can't seriously be trying to say that they should have said your radiator may fail in two months! If thats the case then everyone would leave with a list as long as there arm of items that may possibly fail at some point in the distant future!
I know where your coming from, however; Sorry but I assumed that the service schedule was in place so that it lasted for the stated miles before it had to go under another inspection (ie 15k). So if a major part like the radiator (a very common fault on a car of its age) is showing signs its on its way out I would have liked them to have told me. I'm sure metal doesn't decide to bend itself overnight?
Nah not yet, my service is due in 4k though.[/QUOTE]
A mate of mine swears by P Michaels... I'm gonna give them a go next time round 14K from now...
I have just read through this post and now wondering if the price that NWB have given me to replace my radiator is including the labour
I rang round of course and NWB came in the cheapest by far at £220 + VAT was just wondering if this is about right or they have not included the labour.
Also just wondering what courtesy car they provide as i am six foot three.
Never tried the courtesy car.....
I'd ring em back and make double sure the labour is included! I've had garages in the past quote a price..not tell me it didnt include labour and then drop it on my toes at the end! Not funny!
One guy who did that was at a garage called Flag Motors in Bromley Cross, Bolton. I took my MX5 to him and he did exactly that and became aggressive when I queried his practices... Even warned me not to take my car to him again!!!! He had his Rottweiler at his side which with hindsight was a clue as to the way he does business!!
I am sure North West BMW are not as bad as him though!!!
Took it in yesterday, gave me a Daewoo courtesy car had to take the front seats out, i am six three but there prices were bang on and problem fixed even though i had to replace my viscous fan assembly but running sweet now.
Can I just throw my tuppence worth in to this thread and recommend Autotechnik near Blackpool - just off the M55. It may seem like a bit of a trip if youre heading from Bolton, Manchester way but if you are after excellent service they have done me proud on 3 occasions now.
Both the guys who run it are ex BMW (Derek Woodman) and Mike was the service manager for many years there. For that reason, his customer service is spot on.
Do a search on here for my posts about them. It seems you all want a reliable and trustworthy service - and for this I can definitely recommend them. Their labour rate is £50 an hour and you can either supply parts yourself or have the source them for you. I wasn't able to beat their prices myself when I had my rad, various sensors, fuel pump etc and they gave me an option of oem or not (including brand names and what they thought of the stuff).
Hope that helps?
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