Bolton area - Peter Michaels or North West BM - Page 4

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    #31
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    Quote Originally Posted by fduct18 View Post
    Nath,

    Another possible option, there is a BMW indy, Hillside of Heywood, which is give or take a similar distance from Bolton to what Leigh is.

    I've not used them as yet but will be doing when the need arises. They've been going for donkey years and only touch BM's. I did post a thread on them a while ago which I think received a few positive noises
    Thanks again... there are more Indy's round these parts than I realised... Plenty of options out there!!!
     
     

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    #32
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    Did you use Peter Michaels?
     
     

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    #33
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    Quote Originally Posted by Nathb View Post
    NEVER again will I be using Northwest BMW.
    Before I explain why I will go into some background details. Now I was (at the time/still am I suppose lol) pretty new to BMWs. It is only my second car for a start. With my previous car if any work has needed to be carried out by garages they have always explained or shown me what is wrong. Hell I was even helping the main tech at vauxhall try to diagnose my old cars problems.

    So here is why:

    1) A few days after a service 2 and belt change there was a very loud hissing noise, and the car felt like a 1.0l (it is only a 2.2 but it shouldn't have been that slow )

    So I limped to a local garage to see if they could help me, and they pointed me in the general direction of the problem, but they said they wouldn't be able to do the work if it was specialist part or tool that was required.

    So off I limped to NW Bmw (a good 15 miles away), went into reception and asked the guy if he could spare 2 minutes to have a look at my car (the local guy had narrowed it down to a 10cm space). Wait there he says. 10 Minutes later he comes back and says No, and that I will have to book it in for 1/2 a day. So I told him that it was only in a few days earlier for a service 2. His reply was along the lines of "so what?". Thanks!

    Never for 1 minute was I trying to get a free diagnostic, hell if he said X needed doing I would have booked it in there and then to sort it. But I don't like booking a car into a garage if I don't know what work they will be carrying out.

    So the problem (found thanks to this forum) was a cracked DISA pack, pretty common fault? 2 minute job to inspect the condition? 2 minutes for a "trained" eye to spot?


    2) After finding the problem, and seeing it looked pretty straight forward I ordered the part from BMW and replaced it myself.

    While replacing the DISA (I took the air box out) I found a HUGE hole in the intake boot. Again a pretty common thing, rubber failing on a 7 year old bmw?

    3) So after all that I thought everything would be ok....

    Wrong!

    On the way back from leeds to where I live (65 miles) the front near side wheel locks up at 50mph, causing the now 3 week old disc brake to turn blue, and my alloys black with a rather strong smell of burning rubber.

    I thought brake checks where part of a service 2?

    Luckily I had AA cover, but was miffed at replacing the front discs/pads for the 2nd time in nearly as many weeks, and the fact it took me nearly 3 hours to do a 1 hour journey.

    4) So a few trouble free months have passed by now, until I find myself asking the question of "where has all my coolant gone??"

    Turns out my radiator has decided it wanted to be a semi circle and use 500ml of coolant per 2 miles (at the end).

    Nice heads up for yet another common fault not mentioned...



    So all that might be just mere coincidence? But I wont be using them again nor recommending them to anyone.

    Hope this helps.
    I am in no way trying to defend NW BMW and I don't even know them but I assume that they did the inspection 2 and changed the front disks and pads?

    If so why didn't you take the car back to them when the brakes failed after only three weeks?

    And you can't seriously be trying to say that they should have said your radiator may fail in two months! If thats the case then everyone would leave with a list as long as there arm of items that may possibly fail at some point in the distant future!
     
     

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    #34
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    Quote Originally Posted by Nathb View Post
    Did you use Peter Michaels?
    Havent tried them yet.. just had the vapour membrane done in the passenger door through a contact of mine. Will be looking at P Michaels for next service possibly. Have you used them?
     
     

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    #35
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    Quote Originally Posted by stek View Post
    I am in no way trying to defend NW BMW and I don't even know them but I assume that they did the inspection 2 and changed the front disks and pads?

    If so why didn't you take the car back to them when the brakes failed after only three weeks?

    And you can't seriously be trying to say that they should have said your radiator may fail in two months! If thats the case then everyone would leave with a list as long as there arm of items that may possibly fail at some point in the distant future!
    I didn't take it back as I didn't want a repeat of when my DISA failed, I had a real mechanic sort it for me.

    I know where your coming from, however; Sorry but I assumed that the service schedule was in place so that it lasted for the stated miles before it had to go under another inspection (ie 15k). So if a major part like the radiator (a very common fault on a car of its age) is showing signs its on its way out I would have liked them to have told me. I'm sure metal doesn't decide to bend itself overnight?

    Quote Originally Posted by grenvilledodger View Post
    Havent tried them yet.. just had the vapour membrane done in the passenger door through a contact of mine. Will be looking at P Michaels for next service possibly. Have you used them?
    Nah not yet, my service is due in 4k though.
     
     

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    grenvilledodger (17-03-2011)

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    #36
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    Nah not yet, my service is due in 4k though.[/QUOTE]


    A mate of mine swears by P Michaels... I'm gonna give them a go next time round 14K from now...
     
     

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    #37
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    Hi all,

    I have just read through this post and now wondering if the price that NWB have given me to replace my radiator is including the labour

    I rang round of course and NWB came in the cheapest by far at £220 + VAT was just wondering if this is about right or they have not included the labour.

    Also just wondering what courtesy car they provide as i am six foot three.
     
     

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    #38
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    Never tried the courtesy car.....
    I'd ring em back and make double sure the labour is included! I've had garages in the past quote a price..not tell me it didnt include labour and then drop it on my toes at the end! Not funny!
    One guy who did that was at a garage called Flag Motors in Bromley Cross, Bolton. I took my MX5 to him and he did exactly that and became aggressive when I queried his practices... Even warned me not to take my car to him again!!!! He had his Rottweiler at his side which with hindsight was a clue as to the way he does business!!
    I am sure North West BMW are not as bad as him though!!!
     
     

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    #39
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    Took it in yesterday, gave me a Daewoo courtesy car had to take the front seats out, i am six three but there prices were bang on and problem fixed even though i had to replace my viscous fan assembly but running sweet now.
     
     

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    #40
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    Can I just throw my tuppence worth in to this thread and recommend Autotechnik near Blackpool - just off the M55. It may seem like a bit of a trip if youre heading from Bolton, Manchester way but if you are after excellent service they have done me proud on 3 occasions now.

    Both the guys who run it are ex BMW (Derek Woodman) and Mike was the service manager for many years there. For that reason, his customer service is spot on.

    http://www.autotecnik.co.uk/

    Do a search on here for my posts about them. It seems you all want a reliable and trustworthy service - and for this I can definitely recommend them. Their labour rate is £50 an hour and you can either supply parts yourself or have the source them for you. I wasn't able to beat their prices myself when I had my rad, various sensors, fuel pump etc and they gave me an option of oem or not (including brand names and what they thought of the stuff).

    Hope that helps?
     
     

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    grenvilledodger (08-05-2011)

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