arcadia-in-car seller for BMW diagnostic scanner

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  1. arcadia-in-car seller for BMW diagnostic scanner 
    #1
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    Hi

    Sorry if this has been placed in the wrong section.

    Please has anyone had any dealing with this seller? We purchased a BMW carsoft diagnostic scanner and discs from this company on the 11 January 2009 from their web site, not their ebay one, the add said delivery would be 48hr delivery but they aimed for next day. We have not received our goods. We have tried contacting the company since the middle of last week by phone and get the message "THIS LINE IS CLOSED", we have sent emails which are not being answered, we now feel that we have been conned by this company, although their web page is still selling and their ebay site is still selling, we are getting nowhere.

    Please has anyone got any advice for us.

    Many thanks
    carychris
     
     

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    Quote Originally Posted by carychris View Post
    Hi

    Sorry if this has been placed in the wrong section.

    Please has anyone had any dealing with this seller? We purchased a BMW carsoft diagnostic scanner and discs from this company on the 11 January 2009 from their web site, not their ebay one, the add said delivery would be 48hr delivery but they aimed for next day. We have not received our goods. We have tried contacting the company since the middle of last week by phone and get the message "THIS LINE IS CLOSED", we have sent emails which are not being answered, we now feel that we have been conned by this company, although their web page is still selling and their ebay site is still selling, we are getting nowhere.

    Please has anyone got any advice for us.

    Many thanks
    carychris
    More info needed.

    How much money was involved.?
    Was it an original carsoft you were buying or copy?
    Whats their website link?
     
     

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    Im guessing its these guys

    http://stores.ebay.co.uk/arcadia-in-...QQftidZ2QQtZkm

    Try contacting them on ebay is the first thing I would do...
     
     

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    Or you could ask on here to see if they are still trading http://www.alibaba.com/member/arcadiaincar.html
     
     

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    Quote Originally Posted by carychris View Post
    Hi

    Sorry if this has been placed in the wrong section.

    Please has anyone had any dealing with this seller? We purchased a BMW carsoft diagnostic scanner and discs from this company on the 11 January 2009 from their web site, not their ebay one, the add said delivery would be 48hr delivery but they aimed for next day. We have not received our goods. We have tried contacting the company since the middle of last week by phone and get the message "THIS LINE IS CLOSED", we have sent emails which are not being answered, we now feel that we have been conned by this company, although their web page is still selling and their ebay site is still selling, we are getting nowhere.

    Please has anyone got any advice for us.

    Many thanks
    carychris

    I know which company you mean dude.............as one of our customers purchased an ELM scanner from them a few months back..........and again, the customer said that he got the goods a good week later as the 1st one they sent had been "lost" in the post.

    How did you pay?

    debit card or credit card?
     
     

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    Hi

    Thanks for the replies.

    We purchased this, as far as we know it is not a clone


    click to close CARSOFT BMW PC Based Diagnostic Scanner OBD 2£59.951Click to view Full Size
    Car diagnostic scanner code reader

    BMW CARSOFT DIAGNOSTIC INTERFACE
    OBD-2

    New updated firmware '08 model
    Complete System PC Software Supplied

    3, 5 and 7 series:
    E30 E31 E32 E34 E36 E38 E39 E46
    E53 E60 E61 E63 E64 E65 E66 Z1 Z3 Z4 Z8


    Complete PC based diagnostic system for your BMW. Do what your main dealer does when you take your car in to have a problem diagnosed without the cost. BMW dealers currently charge £100 an hour plus for labour, don't be at their mercy. Diagnose it yourself! We supply everything you need to get going.

    1. Full system diagnostic test: Providing a complete overview of the health of your car.

    2. Digital signal testing: Giving detailed information of all the control units. Any stored errors will be shown in a printable report with information to eliminate the error.

    3. On supported models ('95 - '04): Service interval reset, component activation, live data, LCM reading, synchronise EWS and ECU adaptation values and coding.

    4. Examine and erase all fault codes, ECU information and repair information. Live data and coding also supported.


    Petrol Engines: All engines '98 to '04
    Read & Erase all Faults Codes
    Detailed Repair Information
    ECU Information
    LIVE DATA
    ECU CODING
    ADAPTATION
    Smooth Running Test / Injector Test
    EWS Synchronization Service Interval : All systems '98 - '04
    Service Light RESET '98 -'04
    Service MANAGEMENT '95 - '04
    Reading of Days since last service
    Reading of Fuel Consumption since last service
    Programming of next Service / Inspection



    Diesel Engines: All engines '98 to '04
    Read & Erase all Faults Codes
    Repair Information
    ECU Information
    LIVE DATA
    ECU CODING
    ADAPTATION
    Smooth Running Test / Injector Test
    EWS Synchronization Brake & Traction: All systems '98 - '04
    Read & Erase all Faults Codes
    Detailed Repair Information
    ECU Information






    AIRBAG: All systems '98 - '04
    Read & Erase all Faults Codes
    Repair Information
    ECU Information
    ECU Coding HKL AIR CON: AIRCO systems '98 - '04
    Read & Erase all Faults Codes
    CIS Detailed Repair Information
    ECU Information
    ECU Coding

    BC / MID Onboard computer multi info displays '98 - '04
    Read & Erase all Faults Codes
    CIS Detailed Repair Information
    ECU Information
    ECU Coding

    EGS: Electronic Gearbox System '98 - '04
    Read & Erase all Faults Codes
    Repair Information
    ECU Information





    DWA: Alarm systems '95 - '04
    Read & Erase all Faults Codes
    Detailed Repair Information
    ECU Information, Alarm Activation Counters
    ECU Coding
    EWS : All immobilisers '95 - '04
    Read & Erase all Faults Codes
    Detailed Repair Information
    ECU Information
    SYNCHRONIZATION with ENGINE ECU



    IKE: Instrument clusters '91 - '04
    ECU Programming '95 - '04
    Change Time indication 24/12 hours scale
    Change Language indication 9 different Languages!
    Coding of Steering Wheel Buttons set.
    Change Temperature reading Celsius to Fahrenheit and back

    IDrive Coding
    Change of Date, Time, Brightness, Languages Settings, Units, Steering Wheel Buttons RPA Settings.
    Coding of PDC Settings, Light Settings,Power Lock Settings




    ALSO COVERS:


    AIC – Automatic Interval Control
    RAD – Radio
    NAV – Navigation System
    ZKE – Central Body Electronics
    LRA – Automatic Headlight Vertical Aim Control
    BMBT - On Board Monitor RDC – Tyre Pressure Check
    MFL – Multi-Function Steering Wheel
    VID – Video Module
    EHC – Electronic Height Control
    FGB – Rear Compartment Blower
    SRS – Supplemental Restraint System

    FREE STUFF!





    BMW TIS 3 DVD SET


    07/2006 TIS (Technical Information System)
    08/2007 EPC (Electronic Parts Catalogue & prices)
    09/2007 WDS-12 (Wiring Diagram System)

    RRP £29.99

    COMPLETELY FREE OF CHARGE!!




    02032399312

    ORDER LINE



    ALL ORDERS DISPATCHED WITHIN 48 HOURS
    WE AIM FOR NEXT DAY DELIVERY

    The link for them is: http://www.arcadia-in-car.net/index....pigoai0ranhuo:

    We have tried emailing them through their ebay site as well with no luck and no response.

    We paid by debit card.

    We have tried the link supplied to see if the company is still trading but no sure how to use that.

    carychris
     
     

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    We purchased this, as far as we know it is not a clone
    At £59.95, that's cloned software....and as for offering TIS, ECP, WDS valued at £29.99 FOC...
     
     

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    #8
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    Hi

    the software is pirated as the real carsoft setup is over £3000!!!

    As such, I dont think there is much comeback Im afraid...
     
     

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    #9
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    awais318iS's Car Details
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    hey looks like the credit crunch hit them ,, hopefully you paid by cc or barclay card you should claim your money back. gd luck
     
     

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